Extensive Documentation

Inbound comes with a comprehensive, illustrated user guide that explains the user interface and the theme's unique features.

Support Ticket

We provide free email support, 7 days a week. All support tickets are handled by professionals, and we reply to all requests within 24 hours.

Social Media

You can also contact us via Social Media, with your pre-sales questions or general feedback. We would love to hear from you!

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Fast and Beyond Average!

More than 90% of the questions we receive are responded to within the first hour! Be assured that whenever you contact us with a question, a request for assistance, or a concern, you will be treated like a valued customer, not a nuisance.


One of the most responsive support team that I have worked with to date. The functionality of the theme is great and it's faster that most of the themes I have worked on because it's not bloated with plugins.
clarusenterprise
clarusenterprise
Themeforest Customer
The customer service went over and above the norm. I had a few configuration questions that were answered in less than 10 minutes on a Saturday. When I found a small bug with a recent WordPress update, they jumped in and fixed it and stayed in constant communication so my website could launch on time.
perrynnola
perrynnola
Themeforest Customer
The live support is incredible, far exceeding my expectation. Marucs & Nils put me right in no time at all. Unlike other I have purchased where support takes days to get an answer - these guys are there 24/7 - Thank you!
George Cornelius
George Cornelius
Themeforest Customer
The customer support is absolutely outstanding. They respond quickly and are able to resolve all issues you may have
peppies
peppies
Themeforest Customer
Their support is amazing. I know it is out of scope for them to help me with WordPress issue, but I am very happy with their hospitality to help the client succeed. My site is now up with their theme, and I am very happy that I chose them.
guidea
guidea
Themeforest Customer
If you work for another theme business take a look at how these guys do things and you might learn a thing or two. 5 Stars!
G. Schaefer
G. Schaefer
Themeforest Customer
The customer support team is amazing. I’ve been working with them for the last several weeks on getting my site up and running and they have been awesome. Super helpful and responsive to every one of my question.
briangpeters
briangpeters
Themeforest Customer
Absolutely incredible support. Super fast and these guys go above and beyond to help. Best theme authors I have come across on themeforest by far and I have used many!
digitalinferno
digitalinferno
Themeforest Customer
Top notch support, nothing more to say! Helped me with every issue I had!
Detlev R.
Detlev R.
Themeforest Customer
The support is excellent. I will actively search out your products in the future. As a consumer in this business, I have spent and wasted so many dollars on subpar and useless products so when I do come across one that is genuinely worth it's money and more, I have to let you know.
iDockMobi
iDockMobi
Themeforest Customer
Customer support is absolutely exceptional. I have never purchased a product on the internet and received this level of assistance with issues from simple setup to the advanced.
joeensor
joeensor
Themeforest Customer
5 Stars - especially because of the customer support they are very responsive and provide meaningful help.
lloydd55
lloydd55
Themeforest Customer