Fast and Beyond Average!
More than 90% of the questions we receive are responded to within the first hour! Be assured that whenever you contact us with a question, a request for assistance, or a concern, you will be treated like a valued customer, not a nuisance.
One of the most responsive support team that I have worked with to date. The functionality of the theme is great and it's faster that most of the themes I have worked on because it's not bloated with plugins.
The customer service went over and above the norm. I had a few configuration questions that were answered in less than 10 minutes on a Saturday. When I found a small bug with a recent WordPress update, they jumped in and fixed it and stayed in constant communication so my website could launch on time.
The live support is incredible, far exceeding my expectation. Marucs & Nils put me right in no time at all. Unlike other I have purchased where support takes days to get an answer - these guys are there 24/7 - Thank you!
The customer support is absolutely outstanding. They respond quickly and are able to resolve all issues you may have
Their support is amazing. I know it is out of scope for them to help me with WordPress issue, but I am very happy with their hospitality to help the client succeed. My site is now up with their theme, and I am very happy that I chose them.
If you work for another theme business take a look at how these guys do things and you might learn a thing or two. 5 Stars!
The customer support team is amazing. I’ve been working with them for the last several weeks on getting my site up and running and they have been awesome. Super helpful and responsive to every one of my question.
Absolutely incredible support. Super fast and these guys go above and beyond to help. Best theme authors I have come across on themeforest by far and I have used many!
Top notch support, nothing more to say! Helped me with every issue I had!
The support is excellent. I will actively search out your products in the future. As a consumer in this business, I have spent and wasted so many dollars on subpar and useless products so when I do come across one that is genuinely worth it's money and more, I have to let you know.
Customer support is absolutely exceptional. I have never purchased a product on the internet and received this level of assistance with issues from simple setup to the advanced.
5 Stars - especially because of the customer support they are very responsive and provide meaningful help.